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customer, from the initial fact-finding meeting,
through design and installation, and throughout the life of your system. Our
client base is filled with loyal customers who understand the need for
reliable, knowledgeable, ongoing maintenance, troubleshooting and technical
support.
•Direct Email Submission Users can send email to
your company which will be logged, assigned to a specific department and given
a tracking number. You can setup multiple incoming email addresses allowing you
to completely manage user communications.
•Web Based Submission Included in HelpDesk is a
web based client area and submission form, where users can login and
track/submit any support requests easily.
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